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Blue van with a yellow and white sign on the side with the message Safe Ride Shuttle.

UofR Safe Ride

Get a Safe Ride After Hours

Through Sunday, February 16, Safe Ride vans will follow their current route schedule. Starting on Monday, February 17, request your ride with the TripShot app. 

UofR Safe Ride offers all students, including undergraduates and graduates, safe and reliable late-night transportation between University properties and residence halls. Three Safe Ride vans operate after University shuttles stop running and can usually arrive within minutes, depending on availability. Request your on-demand ride through the TripShot app. Rides are free with University ID.

  • Hours: Safe Ride vans operate nightly from 11 p.m. to 5 a.m. during the academic year. Service is unavailable during breaks and University holidays.
  • Locations: SafeRide provides rides between any two of the following stops:
    • River Campus: Rush Rhees Library, Carlson Library, Todd Union
    • Medical Center: School of Medicine, Golisano Children’s Hospital Upper Loop
    • Residential Areas: Hill Court, Jackson Court, Southside, University Park, Riverview, Brooks Crossing, Whipple Park, Goler House, Innovation Square
    • Eastman School of Music (Eastman Living Center)

Please call Public Safety at (585) 275-3333 in the event of an emergency.

This service is provided by the Students’ Association Government in collaboration with the Department of Public Safety and the Department of Transportation and Logistics.

How to request a ride

First Time Riders

  1. Download the Tripshot app from your phone’s app store.
  2. In Setup, enter your Service Name: “UofR Safe Ride” and click “Next.”
  3. Select “Log in with UR Active Directory.”
  4. Enter your UR or URMC Active Directory username and password.

Request your ride with TripShot

  1. From the TripShot home screen select “On demand.”
  2. Tap “Where would you like to go,” to see your options.
  3. Select your destination.
  4. Review your pickup location and the pickup/drop off times.
  5.  Tap “Pick-up note” to add a building number or other special requests for the driver.
  6. Click on “Request ride” to confirm your trip.
  7. Go to “My Trips” to see your on-demand rides.
  8. You will receive push notifications and in-app updates about the status of your ride.

Frequently asked questions

What is Safe Ride?

Safe Ride offers students safe and reliable transportation between University properties and residence halls. Three Safe Ride vans operate after shuttle hours and can usually arrive within minutes. Safe Ride runs from 11 p.m. to 5 a.m. every day during the academic year (does not run during breaks or University holidays).

When is Safe Ride available?

Safe Ride operates from 11:00 p.m. to 5:00 a.m. every day during the academic year. The service does not run during University breaks or holidays.

Who operates Safe Ride?

Safe Ride is provided by the Students’ Association Government in collaboration with the Department of Public Safety and the Department of Transportation and Logistics.

How do I request a ride?

To request a ride:

First Time Riders

  1. Download the Tripshot app from your phone’s app store.
  2. In Setup, enter your Service Name: “UofR Safe Ride” and click “Next.”
  3. Select “Log in with UR Active Directory.”
  4. Enter your UR or URMC Active Directory username and password.

Request your ride

  1. From the Home screen select “On demand.”
  2. Tap “Where would you like to go,” to see your options.
  3. Select your destination.
  4. Review your pickup location and the pickup/drop off times.
  5. Click on “Request ride” to confirm your trip.
  6. Go to “My Trips” to see your on-demand rides.
  7. You will receive push notifications and in-app updates about the status of your ride.
What locations does Safe Ride serve?

Safe Ride serves the following locations:

River Campus Locations:

  • Rush Rhees Library
  • Carlson Library
  • Todd Union

Medical Center Locations:

  • School of Medicine
  • Golisano Children’s Hospital Upper Loop

Residential Locations:

  • Hill Court
  • Jackson Court
  • Southside
  • University Park
  • Riverview
  • Brooks Crossing
  • Whipple Park
  • Goler House
  • Eastman Living Center
  • Innovation Square
How soon will Safe Ride arrive after I request a ride?

Safe Ride can usually arrive within minutes of your request, depending on demand and availability.

Is there any cost to use Safe Ride?

Rides are free with University ID.

Is Safe Ride available during University breaks or holidays?

No, Safe Ride does not operate during University breaks or holidays.